Shipping and Payment Information
We aim to please you and meet or exceed your expectations. Your shipment of FibrOrganic Solutions should ship one (1) to two (2) business days after the order has been received via online or phone. Most orders arrive within four (4) to six (6) days. If you do not receive your order within the four (4) to six (6) day shipping period, please contact our Customer Care Department so that we may track the product for you.
Orders received after 1:00 pm on Fridays will be processed and shipped the following Monday. You will receive an email that your product has been shipped and is in transit.
We accept the following major credit cards:
Visa, Master Card, American Express, Discover/Novus.
You may cancel your membership to FibrOrganic Solutions at any time thereafter by simply calling our Customer Care Department at 855-855-FIBRO or by using our contact form at www.fibrorganic.com/contact
United States Shipping and Payment:
All orders are shipped via US Postal Service within the Contiguous 48 States.
US Postal Service is used for all orders shipping to PO Boxes, APO/FPO, Hawaii, Alaska, Canada, and US Territories (such as Guam and Puerto Rico).
The following is a list of shipping payment options:
All products will be shipped first class with tracking information via USPS.
One Bottle $6.95 Shipping and Handling
Two Bottles $8.20 Shipping and Handling
Three Bottles $9.45 Shipping and Handling
Four Bottles $10.70 Shipping and Handling
Returns and Refunds:
We have absolute confidence in the effectiveness of our fibroceutical products and we want YOU to have the same level of security in your decision to use our online FibrOrganic Solutions products. FibrOrganic Solutions has strict fibroceutical standards for product testing procedures. Quality control measures have been insisted upon and instituted regarding the manufacturing of all our products. We believe that good formulas can only lead to great health by starting with quality and efficacious product ingredients. Thus, we offer assurance that all of the ingredients used in our effective product formulations are simply the best available.
*Money Back Guarantee *
We do not believe in Free Trial Offers, however if you purchase one of our Fibrorganic FOS FM1, FM2,or FM3 products and are not satisfied with the results, then we will refund your purchase based on the following terms. *If at any time, within 3 months (90 days) of your most recent order, you are unhappy or dissatisfied with our product, please contact our Customer Care Department at 855-855-FIBRO or by using our contact form at www.fibrorganic.com/contact to request your refund. Product refunds are strictly limited to the the most recent purchase date and product purchase price of that specific order. Ex: you purchase 2 bottles of FOS FM1 on July 1, 2016 and again 2 bottles on August 1, 2016. You will have until November 1, 2016 to get a refund on your 2 most recent bottles purchased in the month of August only, minus shipping. You must contact us via the contact form, email or telephone during that 90 day window to let us know your intent of sending the product back for a refund. Once the product is received in house, a credit will be given on your account. We DO NOT give refunds without products being returned first.
At FibrOrganic Solutions, we respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties, or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to. For your convenience, we do contract with qualified third parties (such as UPS for shipping) to provide you with certain services. All such third-party service providers do not sell, rent or give away your personal information.
Security and Credit Card Safety:
Are you safe? Yes you are!
When you place an order with us, we use a secure server.
We use software that encrypts all information you input before it is sent to us. This means that no prying eyes will be able to see your personal information while it is in transit to us, because it will be encrypted.
*This encryption software is called Secure Sockets Layer (SSL), and is the industry standard.
It is the best encryption method available today for confident and secure online commerce transactions.
Furthermore, all of the customer data we collect is protected against unauthorized access.
All payment information is kept on a stand-alone computer behind a firewall.