Terms of Service


Disclaimer:

Information on this web site is intended for your education. Statements we publish or products we offer have not been evaluated by the Food and Drug Administration or any other governmental authority, unless otherwise specifically noted. The information we present is intended for informational, research, nutritional supplementation and detoxification purposes only, and it is not intended to diagnose, treat, cure or prevent any disease. Persons with any health related problem should consult a qualified, licensed professional heath care provider for guidance. Our fibroceutical therapies are intended to enhance, not replace any treatment program prescribed or recommended by a physician or healthcare professional. We do not discriminate on the basis of any unlawful categorization. If the products are of benefit to customers, such benefit is derived from their nutritive value and not any drug action claim. If you purchase any services or products through the web site, you acknowledge that you have done so with informed consent and that you hereby Privately License the provider to provide such products or services. We provide services and/or products privately, with recipient’s informed consent only.

Although we give our best effort for maintaining integrity, we make no warranties or representations about the accuracy or completeness of this site’s content. We shall not be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to, or use of any content of this site. The customer gives Informed Consent to the services that will be provided. The customer hereby releases Fibrorganic Solutions and its agents from all claims and liabilities arising from the use or misuse of spiritual, mental, bioenergetic and/or nutritional modalities, indemnifying and holding Fibrorganic Solutions and its agents harmless from all claims and liabilities there from whatsoever.

Any Testimonials referred to in this web site were volunteered by the makers without an offer of compensation. The results referred to in Testimonials represent a cross section of the range of results that appear to be typical with these products. Results may vary depending upon use and commitment of the consumer.

Any third-party materials to which links on these sites point, or which may be accessible through these sites, are the sole responsibility of those posting such materials; this site and its affiliates do not endorse or adopt any information or claims contained in such third party sites.

The dietary and other substances, and/or materials, equipment or devices, discussed on this site may not have undergone evaluation and/or testing by the United States Food and Drug Administration or like agency of any other country. Risks that might be determined by such testing are unknown. Where these substances are dietary supplements, they are not intended to diagnose, treat, cure or prevent any disease. In some jurisdictions, some of these substances may be considered prescription drugs, controlled or contraband substances. Since the information published on the web site is accessible to anyone throughout the world, the site does not give legal advice that may apply to any particular consumer. Consumers are cautioned to check with local, regionalized legal counsel and/or health care professional(s) before making any purchases of products and/or services on this site.


Shipping and Payment Information:

We aim to please you and meet or exceed your expectations.
Any errors that may occur will be corrected, and all products that you return in resalable condition will be credited. Opened consumable products can not be returned.

See more information on Returns and Exchanges.

Typically, all orders are shipped by the next business day. Orders received after 1:00 pm on Fridays will be processed and shipped the following Monday.

If you have received a confirmation by email, your order has been shipped. If you have not received it, please check your junk or spam folder. If it is not there, please call us, as your order has likely failed to complete, and we would be unaware that you started it.

We accept the following major credit cards:
Visa, Master Card, American Express, Discover/Novus.


United States Shipping and Payment:

At the time of check out, you have the options to select U.S. Mail or United Parcel Service (UPS).
All orders are shipped via UPS or the US Postal Service within the Contiguous 48 States.
US Postal Service is used for all orders shipping to PO Boxes, APO/FPO, Hawaii, Alaska, Canada, and US Territories (such as Guam and Puerto Rico).


The following is a list of shipping options:

UPS Ground / US Postal Service – $7.50 minimum. Allow 5-7 business days for delivery. UPS Ground service is only available within the Contiguous 48 States.
UPS 3-Day Select – Additional $5 to the applicable ground charge. Allow 3 business days for delivery. UPS 3-Day Select service is only available within the Contiguous 48 States.
UPS 2-Day Air – Additional $10 to the applicable ground charge. Allow 2 business days for delivery. UPS 2-Day Air service is only available within the Contiguous 48 States.
UPS Next Day – Additional $19 to the applicable ground charge. Allow 1 business day for delivery. UPS Next Day service is only available within the Contiguous 48 States.
UPS Saturday Delivery – Not Available!

Prices shown are in U.S. currency. Your goods will be shipped from our U.S. warehouse.
No additional taxes will be charged.

Sometimes, due to excess demand, items are back ordered, and we still try to ship out back ordered items within 7 days. You can trust that your order will be quickly processed and safely delivered.

Note: Shipping Charges are not refundable under any circumstances if the order had been sent out. If changes in your shipping address are made later, extra shipping charges will be levied to resend the package


Exchanges, Returns and Refunds:

We have absolute confidence in the effectiveness of our fibroceutical products and we want YOU to have the same level of security in your decision to use our Online Fibrorganic Solutions products. Fibrorganic Solutions has strict fibroceutical standards for product testing procedures. Quality control measures have been insisted upon and instituted regarding the manufacturing of all our products. We believe that good formulas can only lead to great health by starting with quality and efficacious product ingredients. Thus, we offer assurance that all of the ingredients used in our effective product formulations are simply the best available in the world.


Exchanges and Refunds:

If you have received the correct item, and no longer wish to keep this item, it may be returned to us providing that it is unopened and unused. A full refund will be issued for the product returned, minus the cost of shipping and handling.


The following restrictions may apply:

Opened products may only be returned if they have a manufacturer’s defect. Once a consumable product has been used it cannot be returned. We may issue a full or partial credit depending on the situation.


Returns:

Please make it easy on us and find the order number on which you purchased the goods. Then please ship in such a way that it can be tracked, so that we may resolve any dispute conclusively. We expect you to pay for return shipping.
Please mail your package in a prepaid, insured, traceable method to the address below. Fibrorganic Solutions, 1103 W. Hibiscus Blvd Suite 400, Melbourne, FL 32901


Privacy policy:

At Fibrorganic Solutions, we respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties, or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to. For your convenience, we do contract with qualified third parties (such as UPS for shipping) to provide you with certain services. All such third-party service providers do not sell, rent or give away your personal information.

Security and Credit Card Safety:

Are you safe? Yes you are!
When you place an order with us, we use a secure server.
We use software that encrypts all information you input before it is sent to us. This means that no prying eyes will be able to see your personal information while it is in transit to us, because it will be encrypted.

*This encryption software is called Secure Sockets Layer (SSL), and is the industry standard.
It is the best encryption method available today for confident and secure online commerce transactions.
Furthermore, all of the customer data we collect is protected against unauthorized access.
All payment information is kept on a stand-alone computer behind a firewall.